![]() You’ll confirm receipt of the order and prepare the food. (Grubhub also provides a convenient order online link for your site.) The company then sends that order to your restaurant for preparation. Once you’re set up, a customer places their order either on the Grubhub website or mobile app. (More on this in the costs section later in this article.) You can also set your delivery fees and minimum order. You’ll sign up with Grubhub and determine your marketing participation level. Collect funds (less Grubhub commissions) for the order.Ensure all items are given to the driver.Coordinate with your in-house delivery staff or Grubhub’s on-demand delivery drivers.Set up your menu, delivery boundaries, and other details.The restaurant side of using Grubhub is fairly straightforward: Related Article: Credit Card Processing for Restaurants. But how does it all work, and is it really worth it? In this article, we’ll take a look at the how and why of using Grubhub at your restaurants. Grubhub claims that you can boost revenue by up to 30% when you offer delivery through its app. It purchased Seamless, Eat24, and others. While you may only be familiar with the main Grubhub name, the restaurant delivery app actually owns many other delivery apps. But those figures are also not made available to the customer.Delivery apps have taken the dining world by storm, leaving many restaurateurs wondering, “Should I use Grubhub?” Uber Eats also takes up to 30% of each order from the restaurant. The total cost of an Uber Eats order will be the cost of your food, plus taxes, plus the service fee, plus the delivery fee, plus a tip.įor really hungry customers, Uber Eats offers priority delivery, a small charge to ensure that your driver comes directly to you first without making other stops or deliveries along the way. In my neighborhood, the delivery fee set by restaurants is typically between 49 cents and $2.49. ![]() ![]() The Uber Eats delivery fee can range from $0 to $8. While Uber Eats doesn't disclose exactly how this fee is calculated, factors such as the distance from the restaurant to your home, the size of your order and the time of day your order is placed are part of the equation. When ordering from Uber Eats, you'll see a delivery fee which is set by the restaurant as well as "taxes and other fees." Within that second bucket lies the Uber Eats service fee which varies, sometimes dramatically, depending on the restaurant you're ordering from. Uber Eats operates with a similar model to Grubhub and DoorDash but with some slight differences. You can choose to pay a priority order fee to get your Uber Eats food faster. ![]() In total, Grubhub nabs anywhere from 15% to 40% of each order depending on what plan the restaurant has signed up for, but those figures are not made available to the customer. This is to offset the service fee that Grubhub charges the restaurants themselves (15% to 30%) in addition to the 10% delivery fee it takes if restaurants use Grubhub drivers. Some restaurants charge as much as $10, but as mentioned, most charge around $2 to $5. Why Grubhub can be more expensive is that restaurants set the delivery fee, since it's variable from establishment to establishment. If you spend less than $10, there may also be an additional $2 minimum charge fee. The total cost of a Grubhub order will be the cost of your food, plus taxes, plus the service fee, plus the delivery fee, plus a tip. The service fee varies but is typically a percentage of the order that goes to Grubhub to "help cover operating costs." This fee in my area of Brooklyn is typically around $2.50 per order but can jump as high as $7 or $8 for some restaurants.
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